Refund Policy

 

 

Refund Policy (for Physical Goods)
 
If you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for something else. You can return or exchange your purchase for up to 120 days from the purchase date. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging.
 
Refund Policy (for Digital downloads)
 
All sales are FINAL and all charges from those sales are non-refundable. We have a NO REFUND POLICY with digital downloads. Before you click purchase on the final confirmation page, make sure that what you're about to order is correct. If you experience any problem with your download, please contact us immediately at info@daralfaqih.com, or try to re-download the file (you will have 24 hours from the time of purchase to successfully download the digital file). Note: A "Download" is a Purchased Track or other Purchased Digital Material 
 
Delivery Policy (for Physical Goods)
  • Deliveries are made by courier.
  • Delivery charges are posted on the order form and relate to destination, handling, and weight.
  • Deliveries should take no more than 14 days, regardless of delivery method, unless in certain cases when some items are back-ordered in which case the client will be notified of the estimated delay.
  • Digital items are delivered via digital download link.
  • Shipping & Handling Costs: Please note that shipping is calculated according to physical items's weight. This cost is calculated in real-time and adding to the cost of the goods ordered in the shopping cart..